Quality System/Supplier Quality Manager Tape Solutions EU (H/F)

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Objectives :

• To provide steering, leading, and coordination of the quality related activities between OEM Project Management, Quality System Management and Manufacturing Quality for CORE and especially EV related business across TS sites (strong focus on Europe).
• To implement according to identified needs/gaps new systems/ procedures that support the local manufacturing sites (focus EU + depending on needs US) to align with IATF standards and needs for OEM business stabilization.
• To coordinate and conduct supplier selection, quality assessment and development activities (focus key/ multi-site supplier)

Responsability - Main Tasks :

• responsible to strengthen the exchange between the site quality teams (e.g. by organizing regular quality team meetings, promoting more cross-site collaboration and team work, share best practices across sites driving standardization forward, etc.)
• lead/guide the European Quality Team (direct team, indirect/ dotted line >8 spread across different sites like BIA, CBY, CHX, KOLO, LTE, WAA, and WIL)
•  lead the manufacturing sites transition from reactive to proactive indicator management to detect, assess and mitigate the quality issues at an early stage
• develop a global quality system for overlapping and general procedures while still keeping the final IATF responsibility at the sites (i.e. avoiding an IATF certification of the global organization)
• strive for standardization across sites (e.g. QAA) and align local structures with e.g. EV commercial requirements; make sure CORE and EV procedures are aligned; make sure flexibility is kept for the CORE business/ avoid heavy process structures for CORE
• develop and formalize procedures and templates (e.g. flow charts, work instructions) in close collaboration with the local manufacturing sites and commercial teams (especially for the automotive business related to EV)
• consult, assist and actively support the sites to achieve and maintain IATF certifications
• watch out for new tools/ systems that help to simplify, stabilize and standardize processes to e.g. reduce response times and quality of claim management with the overall goal to lean quality processes (e.g. lower the manual workload)
• initiate, lead and realize projects across the organization (e.g., EQMS, FMEA, APQP); secure an efficient implementation and make sure that the different requirements of the sites are respected to ensure commitment
• provide trainings (PPAP, 8D, …) and facilitate route cause analysis related to specific issues that have an immediate impact on the operations especially non-quality costs (waste, claims)
• conduct Supplier Quality Assessments (SQAs according VDA 6.3) for strategic material supplier and service provider (e.g. converters); define action plans in collaboration with the supplier, track progress to close gaps and update audit reports
• in close cooperation with purchasing ensure the Supplier Quality Assurance Agreement (QAA) is signed with strategic suppliers to mitigate e.g. business risk, warranty handling; coordinate and conduct regularly SQAs to develop the key suppliers towards IATF standard

Depending on Need/ Urgency:

• if required/ in critical cases front-line support of OEM projects (e.g. claim handling, customer communication)

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Mandatory requirements :

Education

• Master’s degree preferrable technical

Work experience

• > 6 years proven experience in dealing with 1st tier automotive OEM business/ or direct OEM experience. Proven operative experience in dealing with automotive quality standards (IATF, VDA 6.3).
• > 6 years proven ability to guide people and find a common sense; ability to influence without authority, develop and motivate colleagues.
• > 3 years proven project management experience. Used to work with different sites.
• High level of seniority to manage autonomously complex quality related issues.
• Able to guide, coach and train relevant stakeholders

Hard skills

• Knowledge of quality systems (e.g. IATF, VDA 6.3), methodologies, tools and documentation requirements
• VDA 6.3 auditor status preferable
• Project management skills (courses + proven execution); preferable related to the implementation of systems

Languages

• English mandatory
• German preferable

Soft skills

• Results orientation
• Good work organization, rigor and ability to analyze data
• Good listening and communication skills
• Proactive, initiative and risk taking
• Open-mindset and consideration of differences
• Networking and team management skills

Pour être sûr de ne rien oublier

Framework for Action :

• Implementation and respect of the quality, environmental, health and safety policy
• Knowledge of and compliance with the procedures and instructions (local regulations and/ or SG requirements)

*This job can be located either near Chaineux (Belgium) or near Munich (Germany)

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Saint-Gobain Surface Solutions is a global business powered by solid brands that provide surface solutions for a better world. Our product offer includes abrasives, adhesives, sealants, tapes, and films. Together, committed to sustainability, we shape, protect and bond surfaces providing performance solutions for our customers.

Tape Solutions is Foam and tape products that meet your bonding, protection and insulation needs combined with engineering know-how create reliable solutions for demanding applications